We ship orders to Portugal and other European Union countries according to the options available at checkout.

The customer must confirm the delivery address before completing the purchase. We are not responsible for delays or extra costs caused by incorrect or incomplete details.

Personalised or made-to-order products may require preparation time before dispatch.

Delivery times shown in the store are estimates in business days and may vary due to order volume, personalisation validation, carrier availability or force majeure.

Shipping costs are shown before payment and may vary by destination, shipping method, weight, order value or free-shipping campaigns.

When free shipping above a certain amount is available, it is applied automatically if the order meets the checkout conditions.